Our Commitment to Accessibility

We work very hard to provide an accessible online and offline experience for all guests. You can read more about our accessibility efforts below. We are always looking for opportunities to improve and appreciate when accessibility issues or ideas are brought to our attention so we can make adjustments as soon as possible. You can get in touch with our team at any time via our contact form. You can also call us at 707-944-2468 or email reservations@napavalleylodge.com.

WEB ACCESSIBILITY

We strive to provide an excellent online experience for all our guests – including those with sight, hearing, and other disabilities. If at any time you require assistance with your research or booking your reservation or would like to report an accessibility issue, please call us at 707-944-2468, email reservations@napavalleylodge.com or message us via our contact form.

We are committed to complying with the Level AA success criteria of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1). Our sites are designed and developed with these guidelines in mind. We use SiteImprove to continuously monitor our websites and surface opportunities to improve accessibility.

As part of our website experience, we:

  • Allow website visitors to view our accessibly guest room offerings with ease
  • Identify and describe accessible features of our guest rooms to enable a website visitor to understand if the guestroom meets his/her accessibility needs.

As part of our reservation processes, we:

  • Ensure that reservations for accessible guestrooms can be made during the same hours and in the same manner as all other guestrooms.
  • Ensure that accessible guest rooms are held for booking by individuals with accessibility requirements until all other guest rooms of that type have been booked and the accessible room requested is the only remaining room of that type.
  • Hold the specific accessible guest room type that is booked for the guest that made the booking.

Below you will find additional website information and tools that may improve your experience:

Navigation Shortcuts:

Our hotel’s website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link.

Structured, Semantic Markup:

HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group. Please see our Site Map for easy navigation at: https://www.napavalleylodge.com/sitemap

Images Visibility:

Our images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.

Accessibility Software and Service:

The following tools and services are available for free to assist you with viewing and interacting with our website:

  • Click Here for HTML Validator, a free service for checking that web pages conform to published HTML standards.
  • Click Here for Web Page Backward Compatibility Viewer, a tool for viewing your web pages without a variety of modern browser features.
  • Click Here for Lynx, a free text-only web browser.

Browser Help:

To further improve your experience, you may be able to change the settings on your browser to help you improve readability and visibility of each webpage:
Learn about the Accessibility features of these major Internet Browsers below: