Napa Valley Lodge Napa Valley Hotel | Luxury Hotels in Napa Valley | Yountville CA Hotels

GENERAL INFORMATION

• Reservations - Please contact our front desk or call 800-239-9235 to schedule your treatment. Due to limited availability, we highly recommend that you reserve in advance. Please be advised that all prices are subject to change.
• Cancellations - Out of respect for our therapists and our other guests, please cancel 24 hours in advance of your first appointment to avoid being charged the full value of our services.
• Clothing - We provide a robe during your visit. You will be draped during your treatment and undergarments may be worn if preferred. Please remove all jewelry prior to your treatment.
• Medical conditions, pregnancy and ailments - Please alert us if you have any medical conditions or are under a physician’s care. Conditions such as pregnancy, high blood pressure and heart conditions are of special interest to our spa professionals. We will customize our services to fit your needs whenever possible.
• Gratuity - Gratuities are left to your discretion. If pleased with your service, a standard gratuity is 18%. Treatments over 2 hours automatically include an 18% gratuity on your bill.
• Eligibility – Spa guests must be at least 18 years of age, or must be accompanied by an adult.